Holy Geeeez! Don't ever get Virgin Mobile if you plan on cancelling your account with them in your lifetime! Rach spent over an hour and a half trying to just get transferred to the right dept. She finally gave up. They kept dropping her call 6 straight times every time they tried to transfer her. So the male in me said, I can fix this. I got dropped 4 times before I had the a manager transfer me and got me through to the right department. No where on their website is there a place to cancel, and the automated guy, Alex of whom I became good friends with, did not have a disable service option. Took up my whole night Wed, I was ticked! I wanted to shoot my potato gun at every help desk person I got through to.
Rach and I, are trying to plan a vacation get-away. We've thought about Rocky Point and just going north for the weekend just the two of us. It's hard planning something you only get to do once a year. You really want to make sure you do it right. Unfortunately, it also raises your expectations for the entire experience. I guess those who only get the mattress mambo once a year must feel the same...
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